Get Smarter with IBM Virtual Events Coming Up

ibm rainbow

Here’s a round-up of some of the cool IBM virtual events coming up.  Check them out!

 Event Date Area Link
(Virtual Event) Energizing Life’s Work/Re-inventing work with IBM Social Business and MIT  9/18/13  Social Business
(Tweetchat) Smarter Planet Tweetchat:  How the convergence of Social, Mobile & Cloud has energized life’s work (#P4SPChat)  9/19/13  Social, Mobile, Cloud
(Tweetchat) #IBMSWChat Tweetchat:  From Boomers to Millenials – Making the Generation Gap work  9/20/13  Smarter Workforce
(Webcast) Transforming Customer Experiences at Southern California Edison  9/25/13  Digital Experience
(Webcast) Expertise & Knowledge Sharing:  Your Company’s Top Differentiators  9/25/13  Social Business, Smarter Workforce



– Posted by Julie Yamamoto, Program Manager, The Greater IBM Connection

IBM Reports 2013 Second-Quarter Results

IBM_logo.svgRaises 2013 Operating EPS Expectation by $0.20 to $16.90, Excluding $1 Billion Second-Quarter Workforce Rebalancing Charge

IBM (NYSE: IBM) today announced second-quarter 2013 diluted earnings of $2.91 per share, compared with diluted earnings of $3.34 per share in the second quarter of 2012, a decrease of 13 percent. Operating (non-GAAP) diluted earnings were $3.22 per share, including workforce rebalancing charges, compared with operating diluted earnings of $3.51 per share in the second quarter of 2012, a decrease of 8 percent. Operating (non-GAAP) diluted earnings per share were $3.91, an increase of 8 percent, excluding the impact of workforce rebalancing charges.

Second-quarter net income was $3.2 billion compared with $3.9 billion in the second quarter of 2012, a decrease of 17 percent. Operating (non-GAAP) net income was $3.6 billion, including workforce rebalancing charges, compared with $4.1 billion in the second quarter of 2012, a decrease of 12 percent. Operating (non-GAAP) net income, excluding the impact of workforce rebalancing, was $4.3 billion, an increase of 3 percent.
Total revenues for the second quarter of 2013 of $24.9 billion were down 3 percent (down 1 percent, adjusting for currency) from the second quarter of 2012.

“In the second quarter, we delivered strong performance in our higher-value software and mainframe businesses and again significantly increased our services backlog on growth in new business,” said Ginni Rometty, IBM chairman, president and chief executive officer.

“Going forward, we will continue investing in our strategic growth initiatives, acquiring and divesting capabilities, re-balancing skills and taking action in the areas that are not performing. We expect continued improvement through the second half of the year and remain confident that we will achieve our increased 2013 operating EPS expectation of at least $16.90, excluding the $1 billion workforce rebalancing charge in the second quarter.”

Second-Quarter GAAP – Operating (non-GAAP) Reconciliation

Second-quarter operating (non-GAAP) diluted earnings exclude $0.31 per share of charges: $0.15 per share for the amortization of purchased intangible assets and other acquisition-related charges, and $0.16 per share for retirement-related charges driven by changes to plan assets and liabilities primarily related to market performance.

Full-Year 2013 Expectations

The company said that a substantial second-half gain that it was expecting in its prior view of earnings per share will not likely be achieved the end of 2013. As a result, the company updated its prior full-year EPS expectations, including the impact of a second-quarter $1 billion workforce rebalancing charge, to at least $16.25, with the net impact of $0.45 driven by the elongated discussions for its larger divestiture project. IBM’s full-year 2013 EPS expectations are as follows:

Full-year GAAP diluted earnings per share expectations are at least $15.08.

Operating (non-GAAP) diluted earnings per share expectations are being raised to at least $16.90, excluding the second-quarter $1 billion workforce rebalancing charge. Operating (non-GAAP) earnings per share expectations are at least $16.25, including the second-quarter $1 billion workforce rebalancing charge.

The 2013 operating (non-GAAP) earnings expectations exclude $1.17 per share of charges for amortization of purchased intangible assets, other acquisition-related charges, and retirement-related charges. For the full details, see the press release.

IBM 2Q 2013 Earnings Announcement

Tune in here at 4:30 EDT today, July 17, to see IBM’s 2Q 2013 Earnings announcement. Link:

Register for the webcast here.


New Webcast: Succeeding Faster with New Online Support

The new Service Request tool is here, and that means getting support from IBM has never been easier. To learn about using the SR tool create and track PMR in the Chinese language, be sure not to miss a new educational Webcast, April 19th: 4 a.m. EDT (New York).

The tool’s new online features can help users not only to locate the answers to known problems, but also to open a ticket faster and more easily. In fact, the tool enables users to summarize the problem, with details, and submit it – all through one single process. This means that IBM can perform a review of problem before contacting the user, and to involve other technical resources to help resolve more complex problems if necessary.

tivoliAttend this upcoming education to get the details you need on using these great new features of IBM Online Support. Let us help you succeed faster!

Free Webcast 12/5 – How to Use Social Media in Business: Embrace the Digital Workplace

Social Media and business – mark your calendar now for a free new Webcast next Wednesday, December 5, 11 a.m. ET. This event is open to everyone; join us!

How are changes in the digital marketplace affecting the way employees work, and what does it all mean for organizations? As technology enables and changes the way people like to work, new preferences are emerging, and so are new requirements. CIOs and IT executives must stay one step ahead – understanding how the digital workplace is changing, as well as its challenges and opportunities.

The new webcast from the Center for CIO Leadership, Embracing the Digital Workplace: What Every IT Professional Needs to Know, takes place Wednesday, Dec. 5 from 11 a.m. to 12 noon Eastern (NYC) time. The event features three top speakers from leading institutions, who will share their perspectives on these topics and more. Speakers include:

  • Eric Lesser, Research Director, IBM Institute for Business Value
  • Paul Miller, CEO and founder of the Digital Workplace Group
  • Jonathan See, the CIO of Pepperdine University

Joerg Winkelmann, IBM Vice President Marketing & Communications / Executive Director Center for CIO Leadership, will host the event. Join us for the opportunity to:

  • Learn about the adoption of social media in business, as well as how the Digital Workplace will begin to gain traction as a major business opportunity.
  • Gain new insight on how technology is creating new opportunities to transform higher education and bridge the digital divide in business and education.
  • Hear how the panelists have approached the new workplace dynamics and have gained added value for their stakeholders.

Click here for more details and to register for this free event

If you have any questions about the event or the registration process, please contact


If you missed last month’s webcast – on managing enterprise risk and IT security, and featuring practical advice from experts at IBM, Raytheon and Fiserv – there’s good news: a replay is now available for you to watch anytime.

For more details and to watch the Webcast, Enterprise Risk Management: An Insider’s Guide, click here.