IBM-Sponsored “City Forward” Site Wins a Webby Award for Corporate Social Responsibility

City Forward, a free IBM-sponsored website that city leaders and the general public can use to compare and consolidate multiple data sources for cities around the world, has won the 2013 Corporate Social Responsibility “Webby Award” from the International Academy of Digital Arts and Sciences (IADAS).

Gina Cardosi, IBM

Project manager Gina Cardosi

At Citizen IBM, Certified Project Manager Gina Cardosi (who worked on City Forward) writes about the genesis of the project, its use of open big data, and why City Forward is critical to this era of mobile computing, cloud computing, data analytics and the global socialization of information. Read more. 


The Webby Awards: Honoring the Best of the Web


IBM’s Culture of Service: Finding Time to Participate

Kathy Pham on a project with Orlando fourth grader Tamara

The author with her protégé Tamara, a fourth-grader in Orlando.

In this essay at Citizen IBM, IBMer Kathy Pham shares what she’s learned about finding the time to forge connection and community while spending most of her weekdays traveling as an IBM “road warrior”.

See how Kathy – a Business Analytics and Optimization Senior Consultant with IBM Global Business Services – navigates the mobile lifestyle while still finding the time to be engaged in personally fulfilling projects. She’s happy to be part of a company that provides “so many unique opportunities for service,” said Kathy. Find out how she does it.



IBM: A Culture of Service

Greater IBMers, whether or not you are a current IBMer, how do you participate? Tell us YOUR story in the Leave a Reply field.

- Posted by Regan Kelly

Geraldton, Australia Becoming a Smarter City, with IBM Help

Working with an IBM Smarter Cities Challenge team, the city of Geraldton, Australia is working to build its eminence in technology and clean energy, to attract partners and investors on its path to becoming a global Smarter City.


Geraldton CEO Tony Brun writes at Citizen IBM about how IBM and Geraldton’s collaboration on how best to use its abundant natural resources. As a member of the global community of Smarter Cities, Geraldton is today well positioned to improve the quality of life for its citizens while advancing its agenda for economic development. Get the story. 


Ginni Rometty Discusses How to Build a Smarter City:

The Smarter City (interactive)

- Posted by Regan Kelly

Memphis: IBM Project Management Grant Helps City Advance a Culture of Excellence

How can an IBM Project Management grant help city staff members learn more effective ways to collaborate, manage tasks and manage budgets?

Hernando de Soto bridge, Memphis, Tennessee

Hernando de Soto bridge, Memphis, Tennessee

Today on Citizen IBM, Memphis, USA Chief Learning Officer Douglas Scarboro talks about how, as municipalities have been affected by challenging economic circumstances, they have “learned to become more collaborative in delivering services and solving problems for [their] citizens.

Douglas Scarboro

Douglas Scarboro

“IBM’s involvement has been essential to helping [Memphis] advance a culture of excellence by laying out a better process for conducting the very important work of governing our city,” said Scarboro. Read the rest.

Follow @citizenIBM on Twitter


What did you think about this story? Let us know in the Leave a Reply box below – we like to hear from you.


- Posted by Regan Kelly

To Close the Widening Skills Gap, Focus on STEM Must Intensify

“According to IDC, almost 1.7 million cloud-related jobs went unfilled in 2012 due to lack of training….Depending on how we react, this is either a tech industry crisis, or a tremendous economic opportunity.”

In this article from Citizen IBM, Fordham University computer and information science professor Frank Hsu assesses the changing frontier of information technology, arguing for STEM-focused curricula and hands-on learning to enable students to “build the intelligent and advanced infrastructure made possible by open cloud across mature and emerging economies, and truly build a smarter planet.”

Frank Hsu, Fordham University

Frank Hsu, Fordham University

The bottom line? If we are to close the widening skills gap caused by new technologies, then our focus on STEM (Science, Technology, Engineering, Mathematics) education must intensify.  Read more.

Be sure to follow @citizenIBM on Twitter:



- Posted by Regan Kelly

Recognizing Excellence: IBM’s Smarter Cities Challenge

CECP, an organization that leverages the work of global corporate leaders to address societal changes, has conferred its Chairman’s Award for excellence in corporate philanthropy on IBM in recognition of the Smarter Cities Challenge (SCC). The SCC is a three-year, $50 million competitive grant program through which teams of IBM top talent contribute their skills to work with civic and community leaders to make cities smarter and move livable.

President, Chairman and CEO Ginni Rometty accepted the award on behalf of IBM, which is the only company ever to receive the award twice.

Read (and share!)  the Citizen IBM blog “Recognizing Excellence: IBM’s Smarter Cities Challenge” by CECP CEO Daryl Brewster, who details CECP’s four standards of excellence and why IBM was selected.

Daryl Brewster
– Posted by Regan Kelly, Editor/Community Manager, The Greater IBM Connection

‘Our work is one of service’ leadership in action for Hurricane Sandy victims

Theresa Mohan, IBM Senior Regional Counsel (Photo credit:

Theresa Mohan, IBM Senior Regional Counsel (Photo credit:

Our leadership lesson #3 from Watson was “Our work is one of service.”, and IBMer Theresa Mohan, Senior Regional Counsel is doing just that.  After helping her mother clean out her house after Hurricane Sandy hit, Theresa realized that the residents needed help filing for assistance from the Federal Emergency Management Agency (FEMA) due to lack of clarity to the process.  So Theresa recruited some fellow attorneys, set up a tent with computers and an Internet connection, and spent the next four weekends with her colleagues helping people get through the process.  She continues to work with a network of legal service providers and volunteers in coordinating and tracking assistance for Sandy victims, with the help of software donated by IBM.

Read the full story and more about IBM’s other pro bono legal assistance work below:

–Posted by Julie Yamamoto, Program Manager, The Greater IBM Connection


The January 2013 theme for The Greater IBM Connection is ”leadership”, and The Greater IBM Connection will be sharing various tips, tools, and resources on this topic.

IBM Brazil Wins 30th Annual AmCham ECO Award — today on Citizen IBM

IBM Brasil Corporate Citizen team at the ECO Awards ceremony

IBM Brasil Corporate Citizen team at the ECO Awards ceremony

The American Chamber of Commerce in Brazil (AmCham Brasil) has recognized IBM with a 2012 ECO Award for “Strategy, Leadership, Innovation and Sustainability.” AmCham represents about 5,000 companies in Brazil and throughout the Americas, and called out IBM for its integrated Smarter Planet vision in addition to IBM’s global support of citizenship initiatives. Read more about how IBM’s values and practices speak directly to ECO Award’s principles of “company and community.”

Today’s article appears in English and Brazilian Portuguese.

–Posted by Julie Yamamoto, Program Manager, The Greater IBM Connection

IBM Centennial Grant supports movement for green schools in Singapore with SMART meters

singapore greenToday on Citizen IBM, Corporate Citizenship Manager and Singapore Green Building Council member Kok Chin (KC) Tay details how an IBM Centennial Grant is helping to support Singapore’s national movement for green schools. Specifically, a public-private partnership between IBM and Singapore’s Ministry of Education established Project Green Insights to help secondary and post-secondary students understand issues related to energy efficiency and environmental sustainability through education and hands-on projects.  Supported by an IBM Centennial Grant throughout 2012, this pilot program has developed strategies and activities to raise awareness around energy efficiency in 20 academic institutions in Singapore. Participating schools (19 secondary schools and one technical institute, the Institute of Technical Education College East) installed SMART meters to monitor live energy usage, and either created or strengthened their green clubs and developed “green ambassadors” among their student population to develop insights and actions based on the data from the meters projects.

Read more about it here:

singapore green2

Institute of Technical Education College East, Singapore


IBM Centennial Grants have helped enable programs to improve access to public information in Latin America, connect India’s rural entrepreneurs to outside markets, provide computer training for Ireland’s older citizens, create better lives for Turkish children with disabilities, and help Vermont (US) residents manage energy better through a program similar to Singapore’s Project Green Insights.

–Posted by Julie Yamamoto, Program Manager, The Greater IBM Connection

Supporting Nigeria’s Small Businesses – Citizen IBM

by Remi Abere, Citizen IBM

Remi Abere

As Africa’s most populous country (and the seventh most populous country in the world), Nigeria accounts for between 60 percent and 70 percent of the trade and investment flows in the West Africa sub-region. The human capital implications of this evolving regional dynamic on Nigeria’s trade, investment, economic development and growth is becoming increasingly obvious.

The bottom line is that there are huge skills gaps in business management and public sector administration.

IBM decided to help close the skills gap in Nigeria’s small business milieu as part of its social investments and continued commitment to Africa’s economic growth. Recently, we conducted a project management workshop for 30 young entrepreneurs in Lagos – a city of nearly eight million people, and Nigeria’s economic and industrial hub. The workshop was enabled by an IBM Service Grant, and was the first of its kind in the Middle-East/Africa region. IBM South Africa wordle

Collaborating with FATE Foundation, a wealth creation and skills development non-governmental organization, the IBM Service Grant Workshop was attended by young entrepreneurs involved in internet marketing, printing, event management, furniture making, catering, agriculture, renewable energy, research, healthcare, carpet retailing and market research. The workshop has helped in no small measure to create fresh organizational perspectives, and prepared the budding entrepreneurs for the competition and business development challenges of their respective sectors.

“As a proactive and responsible corporate citizen, IBM will continue to help galvanize knowledge and skills acquisition for small businesses in Nigeria and the rest of West Africa. Despite concerns over funding support for small-sized businesses, finance and cash flow management appears to be the least of their headaches.” – Taiwo Otiti, Country General Manager, IBM West Africa

Skills shortage, education and business management knowledge have been identified as the bane of the small and medium scale enterprises (SME) sector in Nigeria. So, having the right knowledge, the right skills and the right tools and techniques will help these entrepreneurs deliver the right business results.

IBM is committed to narrowing the skills gap and helping small businesses in Nigeria become more efficient in their operations, and the Service Grant Workshop has helped participants to begin to incorporate smart initiatives in their respective businesses.

Remi Abere leads IBM’s Corporate Citizenship and Corporate Affairs efforts in West Africa.

Related Resources:

IBM in West Africa

IBM Service Grants