Happy Earth Day: IBM Global Asset Recovery Services reaches significant milestone

In light of global Earth Day, we want to ask: were you aware that IBM Global Asset Recovery Services (GARS) provides IBM Certified Pre-owned Equipment and asset disposal and buyback services to customers in more than 40 countries?


IBM Global Asset Recovery Services achieves 1 billion pound milestone in IT asset recovery processing *

In 2013, IBM Global Asset Recovery Services reached a significant milestone.  The combined remanufacturing and demanufacturing operations processed 1 billion pounds or 472,245 metric tons of product, parts and materials for the period of 2002 through 2013, the equivalent weight of approximately 1,000 Airbus A380-300 airplanes.**

Additional 2013 Asset Recovery / Re-manufacturing Milestones* :

  • In 2013, IBM’s re-manufacturing operations processed 807,000 units of IT equipment.  If only the laptops processed were placed on top of each other, the stack would extend 4.9 miles — or 7.8 kilometers — high into the sky, 90% of the height of Mt. Everest.
  • In total, IBM Global Asset Recovery Services remanufactured and demanufactured almost 27 thousand metric tons or nearly 59 million pounds of IT equipment — the equivalent weight of 1/2 of the RMS Titanic.+  Of all IT equipment and material that GARS processed in its demanufacturing centers, over 99% was recycled or reused.

IBM is a recognized leader in IT asset recovery services, with operations in more than 40 countries and most recently recognized by Gartner as a Leader in their 2013 Magic Quadrant for IT Asset Disposition, Worldwide.  Additionally, the GARS business holds eight patents on IT asset recovery processes.

* Source: all GARS data has been compiled and reported by GARS Operations
** Source: http://en.wikipedia.org/wiki/Airbus_A380#Specifications
*** Source: http://en.wikipedia.org/wiki/Mount_Everest#Comparisons
+ Source: http://en.wikipedia.org/wiki/RMS_Titanic

- Posted by Noel Burke, Digital Strategist, IBM

#smallestmagazinecover Help set a Guinness World Records – Vote Now!


#smallestmagazinecover Help set a Guinness World Records - Vote Now!

IBM scientists are partnering with National Geographic Kids to set a Guinness World Records title for the world’s smallest magazine cover. Read more: http://ibmresearchnews.blogspot.in/2014/03/help-set-guinness-world-records-title.html?lnk=w3news

You can participate by voting for your favorite National Geographic Kids cover: http://kids.nationalgeographic.com/kids/guinness-world-record-smallest-magazine/

- Posted by Noel Burke, Digital Strategist, IBM

IBM Research Tunes-In to Africa’s Challenges & Opportunities


IBM Research Tunes-In to Africa’s Challenges & Opportunities

What happens when you ask an entire continent to illustrate its challenges and opportunities in photos?

That’s exactly what IBM’s newest research lab wanted to find out. Jonathan Batty, IBM Communications, Global Labs, shares how the World is Our Lab – Africa picture project was born: a three-month competition that asked participants to use cameras and smartphones to capture images that illustrate the continent’s grand challenges, city systems and examples of innovation. Learn more at: http://asmarterplanet.com/blog/2014/03/photowinner-ibm-africa.html

- Posted by Noel Burke, Digital Strategist, IBM

How to Use LinkedIn Endorsements Feature to Highlight Your Skills

LinkedIn’s newest feature, Endorsements, lets you highlight the skills youre known for. Here’s how it works, plus four expert tips for making the most of it. Ready to get started? Read the story.
Related: The Greater IBM Connection LinkedIn Group  Note: To join this LinkedIn group, you must be either a former IBM employee or a current IBM employee. Contractors are not eligible.

“Marketing is dead”: The Rise of the Social Business Imperative

What is the value of a social business? How do you become one? Can you create one? Or is it more about motivation, enabling the social forces already at work?

In his piece in Forbes, senior director of global marketing for SAP Michael Brenner examines how individuals and companies are moving beyond why they need to become a social business and today shifting the focus to how to become a social business (and maximizing the resulting value and innovation).



What do you see as the main barriers to social business in your organization? Share your thoughts in the Comments.

Posted by Regan Kelly

About the author:

Michael BrennerMichael Brenner is a senior director of Global Marketing for SAP and is the author of the B2BMarketingInsider.com blog, Editor for SAP’s Business Innovation site – http://blogs.sap.com/innovation/. He’s also is a co-founder of Business2Community.com. Follow him on Twitter at @BrennerMichael.

Today It’s Not Work-Life Balance, but Work-Life Blend

by Ron Ashkenas, Forbes

Last summer I had an early morning conference call with another consultant and one of his clients. As we were wrapping up, I asked the other two people from where they were calling. One sheepishly said that she was vacationing on the Jersey Shore with her family and had sneaked out early to make the call. The second person admitted that he was on vacation in Martha’s Vineyard and had done the same thing. I then confessed that I was calling from western Massachusetts where my family had rented a lake cottage. After a moment of silence, one of us said, “Boy! Are we stupid!” We all laughed as we ended the call — and then presumably went back to our vacations (and our e-mails).

What’s interesting about this story is not that we were doing work on our vacations, but rather that none of us questioned the timing of the work call in the first place. We all presumably knew that the call would occur during our holidays, yet no one suggested an alternative date.

The reality for many of us these days is that our professional lives bleed into our personal lives. The boundaries are increasingly permeable and movable. We check our emails in the evenings and weekends. We delay or miss family events because we can’t leave the office. And when we do, we take our communications devices with us so that we can stay connected to work.

In previous posts I’ve encouraged professionals to manage the work-life balance more proactively by thinking through their priorities and consciously addressing how work intrudes on their personal lives. But in light of how many of us blend work time with personal time, perhaps this advice is overly simplistic — unrealistic even. Maybe we need to accept the fact that the sharp demarcation between work and home is a thing of the past, and that the new normal is a life that integrates home and work more seamlessly.

Focusing on work-life “integration” instead of work-life “balance” has at least a couple of implications: First (and the one that I like the most) is that we can stop feeling guilty about scheduling calls during our vacations or checking our emails at night; and by the same token not feel guilty about talking with our spouses, friends, and family members during work time.

The second implication is that we no longer split up our time so rigidly between “work hours” and “non-work hours.” Instead, let’s be flexible about when and how we accomplish both our work goals and our personal goals. Obviously some of this has to be negotiated with others, both at work (who is on call for customers?) and home (who gets to use the car?). But the point is to make this a natural part of how we organize our lives instead of a special perk or exceptional situation.

Most organizations of course are not set up to accommodate employees who want to blend their personal and work lives, and in fact actively discourage it through work rules, inflexible hours, and other practices. A number of pilot projects, however, have shown that when teams of interdependent workers (e.g., customer services representatives) are empowered to create their own plans for how and when to get their work done, productivity improves considerably.

So maybe it’s time to rethink not only the way we organize work — but also the way we organize our lives. Instead of pushing back or feeling resentful when work issues interrupt us, let’s accept that interruptions are a part of life; whether they are caused by children, friends, family dramas, broken pipes — or phone calls during our vacations.


Greater IBMers: What are your thoughts about the increasing integration of home and work?

About the author:  

Ron Ashkenas

Ron Ashkenas is a senior partner of Schaffer Consulting, a Stamford, Connecticut consulting firm and the author of the book Simply Effective:  How to Cut Through Complexity in Your Organization and Get Things Done.

Attn. Current IBMers Only: 1st Company-Wide HackDay 10/11 and 10/12

IBM HackDay: Extending IBM’s rich social business heritage

HackDay 10: October 11-12, 2012 IBMers are collaborative by nature, with a long history of using technology to bring people and information together to drive business results. Since the days of the mainframe and VM, to the early days of the Web, intranets, and jams, IBM has historically been one of the world’s most innovative companies.

Today, with vast amounts of data being generated by social behavior, how can IBM best use that information to derive more insight, both for the company and  clients? How can it drive better client experiences? How can IBMers help to accelerate the cultural shifts necessary to reap benefits, while maintaining commitment to the integrity and security of IBM and client data?

What is a “HackDay?”

A HackDay is an event where people step outside of the normal scope of work and apply their expertise toward driving new innovations. Throughout the 2012 Social Business HackDay, IBM wants to focus on work processes, collaborative models, and anything else you feel could improve and accelerate IBM’s transformation to a social business. HackDay provides a great opportunity for you to help shape how IBM continues to integrate social business capabilities into how we work and to drive innovation that matters for the company and the world.

Who should participate in HackDay?

Every IBMer should feel they have an opportunity to participate in HackDay. From working on prototypes of your own ideas to submitting ideas for others to work on, every IBMer has something to contribute — whether or not you consider yourself to be “technical”.

I still don’t get it. What is a “hack?”

Simply put, a hack is anything that makes things better. You create and use hacks without even knowing it. See some examples.

Telephone Manners 101 – Hang Up on Bad Habits

In today’s business world, where much of our communications are conducted via email and instant messages and texts, it’s still important to remember what to do – and more importantly, what NOT to do – when you’re on the phone. You’re the voice of your company, after all!

by Anita Bruzzese, 45 Things/USA Today

There are few things more annoying than being on the phone with someone who is a) eating; b) doing something else; c) mumbling or speaking too softly; d) talking to someone in the background; or e) behaving in a rude or dismissive way.

Anita Bruzzese

Author Anita Bruzzese

With the reliance on e-mail, more people seem to have forgotten the art of speaking on the phone. But how you interact with someone on the the phone can be critical to your success. Even one phone misstep can cost you an important client, tick off a boss or even mar the reputation of your entire company.  Let’s look at Telephone Manners 101.


What’s the worst phone habit you’ve encountered at work? Tell us below.

5 Top Tips to Starting a Successful Business, by Richard Branson

Wildly successful businessman started writing for LinkedIn.com this year. In his debut post, he shares his insights on how to start a successful business. An entrepreneur and thought leader you can always learn from – get the five top tips he’s “picked up over the years” right here.

Business magnate/billionaire Richard Branson, founder of the 400+ company Virgin Group


What would you add to this list?