IBM Helps Analyze Big Data to Grow Daily Sales 10 Times

IBM has announced that, one of China’s leading online retailers of overseas luxury brands, grew its daily sales by 10 times using IBM software for Smarter Commerce to analyze Big Data, offering customers a personalized shopping experience and increased product selection. IBM customized a solution for that provides the online retailer a centralized, real-time view of customer and product data from across the company. With the new platform, can analyze data to provide its customers with customized interactions based on their habits and preferences.

“IBM Smarter Commerce technology helped drive unprecedented growth in our customer base as well as the diversity of products we offer the millions of shoppers we are now able to serve,” said Wei Wenqi, Vice President of Technology at can now collect and analyze significant amounts of data that show how traffic is coming to, which referral sources bring the most profitable customers as well as insights around customer behaviors while shopping. Read more.



Smarter Commerce

What is Big Data?

IBM Unveils Breakthrough Software to Exploit Big Data (

Predictive Analytics

- Posted by Regan Kelly. Part of our May 2013 theme of emerging trends.

Women in Technology: Make A Difference by Joining IBM

IBMersJoin other exceptional women who are making a difference.

At IBM women have been making contributions to the advancement of information technology for almost as long as the company has been in existence. Today, women represent approximately 30 percent of IBM employees worldwide and more than 22% of our global executive population is made up of women, two-thirds of whom are working mothers.

Did you know?

Are you looking for a new challenge, inside a progressive organization that values and rewards collaboration, innovation and creativity?  If you want to focus on today’s most exciting technologies — Social, Mobile, Analytics, Cloud — the opportunities are endless and you can make a difference at IBM.

Learn more: Careers for Women at IBM

And apply for jobs:  Job Opportunities for Women in Technology

Why Work at IBM?



Check out these hot jobs today, and be sure to stay tuned for more to come.

- Posted by Julie Yamamoto, Program Manager The Greater IBM Connection

New Webcast: Succeeding Faster with New Online Support

The new Service Request tool is here, and that means getting support from IBM has never been easier. To learn about using the SR tool create and track PMR in the Chinese language, be sure not to miss a new educational Webcast, April 19th: 4 a.m. EDT (New York).

The tool’s new online features can help users not only to locate the answers to known problems, but also to open a ticket faster and more easily. In fact, the tool enables users to summarize the problem, with details, and submit it – all through one single process. This means that IBM can perform a review of problem before contacting the user, and to involve other technical resources to help resolve more complex problems if necessary.

tivoliAttend this upcoming education to get the details you need on using these great new features of IBM Online Support. Let us help you succeed faster!

IBM Video Series Celebrates International Women’s Day

iwd_squareInternational Women’s Day is this week: March 8, 2013.

To coincide with this global event, 18 IBMers – of all ages, cultures, and stages of their careers – are talking about IBM values, corporate social responsibility, job opportunities, and flexibility. In these videos, they’re sharing why they love being part of a company that makes the world a better place, with its enduring commitment to diversity (including diversity of thought), and its rigorous focus on innovation.

Check out the video below from IBM Australia:

In this video from IBM Diversity, Sylvie speaks of the opportunities and amenities provided in her time with IBM to promote family and professional achievements. She also shares her insight on how leadership is demonstrated differently when it comes to gender, and says, “Women tend to collaborate more, which can be the signature of a strong leader.”

Some of the events IBM has or will be participating in for 2013 for International Women’s Day:

IBM has also had a long history of supporting and participating in this notable worldwide event. Here’s a few of the past stories and events:


Greater IBM: How do you plan to celebrate International Women’s Day?


Additional resources:


–Posted by Julie Yamamoto, Program Manager, The Greater IBM Connection

IBM Vice President, Gill Zhou, Is a Model for Working Women in China (Ad Age)

Gill Zhou, Vice President Marketing, Communications & Citizenship, IBM Greater China Group

Gill Zhou, Vice President Marketing, Communications & Citizenship, IBM Greater China Group

IBM Vice President, Gill Zhou, was recognized as being one of China’s Women to Watch in September 2012 at a gala event sponsored by Ad Age and Thoughtful China.  The recognition cites Gill as being a role model for Chinese women in business, as evidenced by her 760,000 followers on the Chinese micro-blogging service Sina Weibo (now more than 1M+). Gill is quoted in the article as follows: “As a woman leader, I always have to be conscious that we play multiple roles: professional, daughter, daughter-in-law, wife, mother, parent,” says Ms. Zhou, who often accommodates employees’ family needs by granting them flexibility. “It’s never easy.”   Previously in charge of Communications for IBM Asia Pacific, Ms. Zhou took on the role of leading marketing for IBM China in 2012 after driving double digit growth in the region in 2011.

At the gala event, Ms. Zhou had this thought to share with the event attendees:

“My key takeaway out of my 20 years career in the fast changing industry like IT is you have to choose your battles….but once you define your battles, DO IT with an unwavering focus…”

Ms. Zhou has also been recognized by a number of other organizations.  Prior to joining IBM, she worked at Motorola where she received the “Woman Star of Motorola” award for her role in making the company one of the top 10 brands in China (2000).   In 2004, she was recognized as being one of the top 10 women in China’s IT industry in a program sponsored by the All China Women’s Federation, Ministry of Information Industry and China Computerworld, and was also voted one of the Top 50 most influential women in China by Trends magazine.  More recently, she was a keynote speaker at Working Mother magazine’s ‘Global Advancement of Women‘ conference in Shanghai in 2011 where she spoke on Strategies in Building Your Personal Brand.

Read the full story and learn more about Ms. Zhou below, including some video footage from the event:

(Video credit: Thoughtful China Women to Watch Event)

–Posted by Julie Yamamoto, Program Manager, The Greater IBM Connection


The January 2013 theme for The Greater IBM Connection is ”leadership”, and The Greater IBM Connection will be sharing various tips, tools, stories, and resources on this topic.

IBM Vice President, Dr. Matt Wang, Awarded 2012 IT Times Outstanding Leadership (China)

Dr. Matt Wang (Wang Yang), Vice President, IBM China Research and Development Center, is presented with IT Times Award on Dec 13, 2012

Dr. Matt Wang (Wang Yang), Vice President, IBM China Research and Development Center, is presented with the 2012 IT Times Outstanding Leader Award on Dec 13, 2012

At the 8th Annual CEO Summit hosted by IT Times Weekly, Dr. Matt Wang, Vice President of the IBM Research Development and Research Lab in China was presented the “2012 IT Times Outstanding Leader” award.  This award is presented annually to the eight top leaders in the IT industry in China who have made an outstanding contribution to the development of the global information society in the past year.

Dr. Wang was recognized for his achievements innovation and emerging technology opportunities.  In particular, he was recognized for his work in ‘Smart Logistics’ for cloud computing in spearheading the partnership with the Ningbo National Hi-Tech Industrial Development Zone, which led to the establishment of IBM’s commercial cloud computing center in Wuxi.  Dr. Wang joined other prominent leaders from Microsoft, AMD, Deusche Telekom, Motorola, Hewlett Packard, and Dell in receipt of this prestigious award.

Founded in 2000, the IT Times Weekly is China’s largest IT business management magazine with large readership among C-Suite Executives as well as government officials and prominent business leaders.

Read the full article in original Chinese and Google Translated English

Dr. Matt Wang speaking at the IT Times Weekly CEO Summit (Credit:  IT Times Weekly)

Dr. Matt Wang speaking at the IT Times Weekly CEO Summit (Credit: IT Times Weekly)

–Posted by Julie Yamamoto, Program Manager, The Greater IBM Connection

Announcing IBM Alumni Greater China Subgroup

The Greater IBM Connection and IBM Greater China team is pleased to announce the launch of the Greater China LinkedIn subgroup for our community.  As you may know, China is not able to access many of the popular social networks today (Facebook, Twitter, blogs, YouTube, etc.).  So we have launched this subgroup to establish a way that our community of fellow Greater IBMers could interact and network with the community in China, as well as provide a place where those countries (China, Taiwan, Hong Kong) could communicate in the Chinese language as well.

We have partnered with an IBM communications team in China to launch the LinkedIn subgroup, and the country leader is JinHua Qi.

To join the Greater China group sub-community:

  • You must first join the global Greater IBM Connection community here.
  • Then request to join the Greater China Alumni group here.
  • Note: You must provide accurate information about your IBM employment on your profile in English so that your membership can be approved for both groups.

感谢您有兴趣参加在LinkedIn上面的全球IBMer群“The Greater IBM Connection”的大中华区子群“Greater China”。为了成为该子群的一员,您需要首先加入全球IBMer群“ Greater IBM Connection”,地址为 –请务必以英文提供准确的个人雇员信息,以确保您的会员申请可以被两个群所通过)。

Thank you for your interest, and we look forward to you joining today!


– Posted by Julie Yamamoto, Program Manager, The Greater IBM Connection

China and Brazil Alumni Research Project

Thank you for your interest in collaborating with us on this research project!  Here is a description of the project again, for reference.  To register, please fill out the form below, and we will contact you.  Thank you!

Are you a C-Suite Executive, CIO or IT manager in China or Brazil and interested in collaborating with IBM on market research?  We’re building personas and conducting in-country research on web experiences and invite you to participate in this initiative.  As a core member of our research team you will gain valuable insight and experience on what makes a compelling web experience  There are several ways you can participate:

  1. Recruit prospective client interviewees from your own company or network of peers facing similar challenges.
  2. Conduct the in-country interviews based on a prepared script we provide.
  3. Respond to the interview and provide your insights to the project.

Please fill out the form below to register and join this initiative.  We look forward to your participation!

Registration Form

–Posted by Julie Yamamoto, Program Manager, The Greater IBM Connection

Returning to IBM – Advisory Software Engineer Heather Hwang

- From

Heather Hwang left IBM in California in 1995. That was a time, she recalls, when young developers were moving around in general, and that there was a lot of peer pressure to get out and try new things. Heather joined Oracle as a developer that same year, and from there built a career in companies ranging in size from very large and established to startup.

Eventually, Heather came across IBM again. She was approached by an IBM recruiter and asked to interview for a suitable role in her field. Heather says now that she jumped at the chance and maintains IBM was always a place she had wanted to return to.

IBM logo in white on blue backgroundThe workplace atmosphere and the culture of respect and fairness was something she hadn’t experienced to the same degree anywhere else. It was also a place where, she felt, you didn’t have to leave the company to experience new things.

“IBM is an ocean,” she says. “It’s a place where opportunities run deep, and the possibility to try new things – even change your career – is always there.”

Heather still feels that if you know what you want, and where you want to take your career, then IBM is the place to make it happen. It’s a place she says where you get treated like an adult, with the support you need to achieve just about anything.

Heather is now working for IBM GCG out of Beijing. “The growth markets are where the action is, and IBM is right at the heart of it.”

Why Return to IBM? People, Opportunity, and Professionalism, says Tech. Services Mgr. Edward Wu

by Chris Major, IBM

Edward Wu left IBM for the chance to try something different.

Along with an increase in his annual salary, he saw an exciting opportunity to move to a new industry and to experience a new corporate culture. Edward relocated from Shenzhen to Guangzhou and spent approximately one year with his new company, a major international player in the Food industry.

IBMer Edward Wu

IBMer (and Greater IBMer) Edward Wu

However, even though he was employed in a similar IT role, IT delivery was not a key focus of his new organization. He could sense subtle differences almost immediately. As time went on, these differences in service delivery became more prominent. The high level of professionalism and dedication he was used to seemed to be missing at his new company. IBM, he felt, just “did things better”. The structure and support he enjoyed at IBM were also gone, which he felt contributed to a less focused, less productive working environment. Not an ideal situation for someone ambitious in their career.

The opportunity to grow, both professionally and personally is important to almost everyone. In fact, this was the driving force behind Edward’s move to his new organization. The difference in company size, though meant that the scope he experienced at IBM to move and try new things was smaller now at his new company. He began to question what all this might mean for his personal development in the long term.

Edward’s new workmates were friendly and helpful, but he started to miss the working environment at IBM. For someone who is stimulated by new challenges and ideas, Edward felt he was missing out. Overall, he was getting paid more, but felt he was enjoying his working life less.

During his time away from IBM, Edward had remained in contact with his previous manager. He was approached by this manager when a suitable role came up at IBM and was asked whether he would consider a move back to his old company. Edward agreed, driven by a desire to further his career and start learning again from people he considers to be the “best at what they do”. He soon joined IBM in a similar role to the one he had before he left, and within 9 months had progressed to a managerial role in IT security. Now over a year back at IBM, Edward still cites these same reasons for coming back – People, Opportunity and Professionalism.