Leveraging Analytics to Achieve Significant Competitive Advantage – mark your calendar now for a free new Webcast Thursday, December 6, 11 a.m. ET. This event is open to everyone; join us!
Are you taking full advantage of advanced analytics from your BPO provider? Customers’ expectations around the level of analytics and business insights provided by their BPO partner are dramatically increasing. According to a new IBM Institute for Business Value and University of Oxford joint study, competitive advantage from analytics has grown from 37% to 63% over the past two years.
Join us for an informative discussion with our experts to learn how IBM embeds analytics across a broad spectrum of business processes to help clients succeed. This session will raise the bar in terms of your expectations from your BPO provider and create a framework to deliver critical business insight that provides significant gains across almost every aspect of your business.
Presenter
Steve Harvey, Global Analytics Leader
Global Process Services
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For more on Smarter Analytics, click here.
–Posted by Julie Yamamoto, Program Manager, The Greater IBM Connection
